The global COVID-19 public health emergency has created unprecedented challenges for families and organizations around the world. In the midst of this uncertainty, we would like to take a moment to reassure you that the Haivision team is committed to supporting our customers, partners, and communities throughout this time.

Here is an update of how Haivision is proceeding through this; we will be updating this page to reflect any future changes.

Employee Safety and Business Continuity

The safety of our employees is paramount. In order to protect the health, safety, and well-being of our employees, we have made the appropriate travel and working adjustments for our company offices globally. Fortunately, this does not impede our ability to serve our customers. As Haivision is an essential supplier to the industries we serve, all of our operations, including technical support, are running as normal and we remain ready, able, and prepared to serve.

This includes our orders and shipments. We have conducted a comprehensive supply  chain risk analysis with all our vendors and suppliers, and, at present, our level of exposure is very low and our customers can expect product deliveries to continue as usual.

Ongoing Support for our Customers and Partners

For current Haivision customers and partners, our global support team will be continuing to provide the highest level of assistance. For any issue, please reach out to our team at support.haivision.com.

For those who are either looking to begin with video streaming, or who wish to add to their video streaming workflows, our video streaming experts remain available to help you find the best solution. Please reach out to them for any questions.

Video Streaming Resources

We understand that this situation is unprecedented, which is why we wish to share a few resources to help you understand how video streaming can help in circumstances like these.

Video Streaming Basics

For those new to video streaming, this series of posts serves as an introduction to the important concepts and terms in video streaming.

Broadcast Workflows

Read this blog post to learn how broadcasters are leveraging video streaming technology to enable their employees to work effectively, with access to all the content they need, from home.

Communicate Clearly in Your All-Hands

All-hands meetings are an excellent way to inform employees and to make them feel heard. See our list of 5 ways organizations ensure their impact. And for organizations who are streaming their all-hands for the first time, we have a 20-step checklist from our Video Producer.

Streaming with Office365 – Microsoft Teams and Streams

Read our posts on how to easily set up video streams with both Microsoft Stream and Microsoft Teams – making it easier for organizations to stream live video.

Resources for Ministries

We have compiled a list of resources for ministries who wish to begin their video streaming journey and bring their church services online.

Any Questions?

If you should have any questions as to how Haivision can help you with our video streaming solutions during this time, please do not hesitate to reach out to us.

Thank you for your continued trust.